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Privacy & Terms Policy

Privacy Policy for Final Line Security
Effective Date: 19/8/2024
Last Updated: 7/8/2023

Welcome to the privacy policy of Final Line Security, accessible from www.finallinesecurity.cy. This document outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. Your privacy is important to us, and we are committed to safeguarding your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

If you have any questions or concerns about this policy or our practices, please contact us at:

1. Information We Collect

We collect various types of information from you when you visit our website, including:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, and other contact details provided by you when you reach out to us or sign up for our services.
  • Payment Information: Payment details you provide when purchasing our services, processed through secure third-party payment gateways.
  • Communication Records: Copies of correspondence between you and us, including emails, messages, and customer support inquiries.

1.2 Technical Information

  • Device Information: Details about the device you use to access our website, including IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information about your interactions with our website, such as pages visited, time spent on each page, clickstream data, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, gather analytics, and personalize content and advertisements. See our Cookie Policy for more details.

1.3 Third-Party Information

  • Social Media Data: Information obtained from social media platforms if you choose to interact with us through social media accounts.
  • Third-Party Plugins: Data collected by third-party plugins integrated into our website, subject to their own privacy policies.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Provision

  • To provide and manage our security services, including account creation, billing, and customer support.
  • To communicate with you regarding service updates, promotions, and other relevant information.

2.2 Website Improvement

  • To analyze website performance and user behavior to enhance user experience and optimize our services.
  • To monitor and prevent technical issues, ensuring a secure and reliable website environment.

2.3 Marketing and Advertising

  • To send you marketing communications and promotional offers that may interest you.
  • To personalize advertisements displayed on our website and third-party platforms based on your preferences and browsing history.

2.4 Legal and Compliance

  • To comply with legal obligations and respond to lawful requests from authorities.
  • To protect our rights, property, and safety, as well as those of our users and the public.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We engage third-party service providers to perform various functions on our behalf, such as payment processing, data analytics, marketing, and customer support. These providers have access to your information only as necessary to perform their tasks and are obligated to protect your data.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owners or partners.

3.3 Legal Obligations

We may disclose your information if required by law or in response to valid requests from governmental authorities.

3.4 Advertising Partners

We partner with advertising networks and analytics providers to deliver personalized ads and measure ad performance. These partners may use cookies and similar technologies to collect information about your interactions with our website and other sites.

4. Your Rights and Choices

Under the GDPR and other applicable laws, you have the following rights regarding your personal data:

4.1 Access and Rectification

You have the right to access your personal data and request corrections if it is inaccurate or incomplete.

4.2 Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.

4.3 Erasure

You have the right to request the deletion of your personal data under certain conditions, such as when it is no longer necessary for the purposes for which it was collected.

4.4 Restriction of Processing

You may request that we limit the processing of your data in specific situations, such as when you contest the accuracy of the information.

4.5 Objection to Processing

You have the right to object to the processing of your data for direct marketing purposes or when processing is based on legitimate interests.

4.6 Withdraw Consent

If we rely on your consent for processing your data, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

4.7 Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, unless necessary for contractual obligations or authorized by law.

4.8 Lodge a Complaint

If you believe that our data processing practices violate your rights, you can lodge a complaint with a supervisory authority.

5. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

  • Data Encryption: Using SSL/TLS encryption for data transmission and storage.
  • Access Controls: Limiting access to personal data to authorized personnel and implementing strong authentication protocols.
  • Regular Audits: Conducting regular security audits and assessments to identify and mitigate vulnerabilities.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and comply with legal obligations. The retention period may vary depending on the type of data and applicable laws.

  • Account Information: Retained for the duration of your account and as required by law.
  • Payment Information: Retained for financial record-keeping and compliance with tax regulations.
  • Communication Records: Retained for customer support and dispute resolution purposes.

7. International Data Transfers

As a global company, we may transfer your personal data to countries outside the European Economic Area (EEA) for processing and storage. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or binding corporate rules.

8. Third-Party Services and Plugins

Our website may contain links to third-party websites, services, and plugins not operated by us. We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent. If you believe we have collected data from a child without consent, please contact us, and we will take appropriate action to remove the information.

10. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. This Cookie Policy explains how we use cookies, the types of cookies we use, and how you can manage your cookie preferences.

10.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and collect information about your browsing activities.

10.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function and cannot be disabled in our systems. They include authentication, security, and session management cookies.
  • Performance Cookies: These cookies collect information about how visitors use our website, such as pages visited and error messages. They help us improve website performance and user experience.
  • Functional Cookies: These cookies enable website features and personalization, such as language preferences and enhanced content.
  • Advertising Cookies: These cookies are used to deliver personalized advertisements and measure ad effectiveness. They track your interactions with ads and other websites.

10.3 Managing Cookie Preferences

You can manage your cookie preferences through your browser settings or by using cookie management tools. Note that disabling cookies may affect your ability to access certain features of our website.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our website after the changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at:

 

 

Terms of Service for Final Line Security
Effective Date: 19/8/2024
Last Updated: 7/8/2023

Welcome to Final Line Security! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using www.finallinesecurity.cy, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Definitions

  • “Website” refers to www.finallinesecurity.cy and any related subdomains or services.
  • “We,” “us,” or “our” refers to Final Line Security, the company providing security services through the website.
  • “User,” “you,” or “your” refers to any individual or entity accessing or using our website or services.

2. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our website.

3. Eligibility

To use our website, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using our website, you represent and warrant that you meet these eligibility requirements.

4. Use of the Website

4.1 Permitted Use

You may use our website for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations.
  • Engage in any fraudulent, harmful, or malicious activity on the website.
  • Interfere with or disrupt the website’s functionality or security.
  • Attempt to gain unauthorized access to any part of the website or related systems.

4.2 User Accounts

To access certain features of our website, you may be required to create a user account. You agree to:

  • Provide accurate and complete information when creating an account.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.
  • Be responsible for all activities that occur under your account.

5. Services and Products

5.1 Service Description

Final Line Security provides security services, including but not limited to security assessments, consulting, and monitoring. The specific details of each service are outlined on our website and in any related agreements.

5.2 Service Availability

We strive to ensure that our services are available at all times. However, we do not guarantee uninterrupted access to our services and may perform maintenance, updates, or other necessary actions that may affect availability.

5.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice. We are not liable for any modifications or discontinuations.

6. Payments and Fees

6.1 Pricing

All pricing information for our services is available on our website and may be subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In such cases, we reserve the right to correct pricing errors and adjust your charges accordingly.

6.2 Payment Terms

Payment for our services is due as specified in your service agreement. We accept various payment methods, and you agree to provide accurate and complete payment information.

6.3 Refunds

Refunds are subject to our refund policy, which is outlined on our website or in your service agreement. Refund eligibility may vary based on the specific service and circumstances.

7. Intellectual Property

7.1 Ownership

All content, materials, and intellectual property on our website, including text, graphics, logos, images, and software, are owned by or licensed to Final Line Security and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

8. User Content

8.1 Submissions

You may have the opportunity to submit content, such as comments, reviews, or feedback, to our website. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content in connection with our website and services.

8.2 Prohibited Content

You agree not to submit content that:

  • Is unlawful, harmful, or offensive.
  • Infringes on the rights of others.
  • Contains viruses or malicious code.
  • Violates any applicable laws or regulations.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. We do not endorse or control these third parties and are not responsible for their content or practices. You access third-party sites at your own risk and should review their terms and policies.

10. Disclaimers

10.1 General Disclaimer

Our website and services are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the website’s accuracy, reliability, or availability.

10.2 Security Disclaimer

While we strive to implement appropriate security measures, we cannot guarantee that our website or services will be free from unauthorized access, viruses, or other security threats. You acknowledge and accept the inherent risks of using online services.

11. Limitation of Liability

To the fullest extent permitted by law, Final Line Security and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Final Line Security and its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including attorney’s fees) arising from or related to your use of our website, violation of these Terms, or infringement of any rights of a third party.

13. Governing Law and Dispute Resolution

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of [Jurisdiction].

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Terms on our website and indicating the effective date. Your continued use of our website after the changes indicates your acceptance of the revised Terms.

15. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at: